Privacy Policy – Cartersn
At Cartersn, we take the privacy and security of your personal information very seriously. This Privacy Policy outlines how we collect, use, store, and protect the data you share with us when using our website (www.cartersn.com) or interacting with our services. By accessing or using our site, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of information to provide you with a seamless shopping experience and improve our services:
- Personal Information: When you place an order, create an account, or contact our customer service, we may collect details such as your name, email address (e.g., [email protected] for communications), shipping/billing address, phone number, and payment information (e.g., credit card details, which are processed securely through third-party payment providers).
- Non-Personal Information: We automatically gather data about your interaction with our site, including your IP address, browser type, device information, pages visited, and the duration of your visit. This data is collected using cookies and similar tracking technologies to analyze trends, optimize our website, and enhance your browsing experience.
- Information from Third Parties: In some cases, we may receive information from trusted third parties (e.g., payment processors or shipping partners) to verify your details and complete transactions.
2. How We Use Your Information
Your information is used for the following purposes:
- To process and fulfill your orders, including shipping, delivery updates, and returns.
- To communicate with you about your orders, account, or inquiries (via email, phone, or other channels you provide).
- To improve our website, products, and services by analyzing user behavior and feedback.
- To send you promotional offers, newsletters, or updates about new products (you can opt out of these communications at any time by following the unsubscribe link in our emails).
- To ensure the security of our site and prevent fraud or unauthorized activities.
3. How We Protect Your Information
We implement industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Secure Socket Layer (SSL) encryption for data transmitted between your device and our website.
- Restricted access to personal data within our organization, with only authorized staff able to access it for legitimate business purposes.
- Regular updates to our security protocols to address emerging threats.
Please note that while we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we take all reasonable steps to minimize risk.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your data with:
- Service Providers: Trusted partners who assist us with order fulfillment (e.g., shipping companies), payment processing, or website maintenance. These providers are contractually obligated to protect your information and use it only to perform services on our behalf.
- Legal Requirements: We may disclose your information if required by law, court order, or to protect our rights, property, or the safety of our customers or others.
5. Cookies and Tracking Technologies
Our website uses cookies (small text files stored on your device) to enhance your experience. Cookies help us remember your preferences, track shopping cart items, and analyze site traffic. You can adjust your browser settings to disable cookies, but this may limit some features of our website.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate data.
- Request the deletion of your information (subject to legal obligations).
- Opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us at [email protected].
To exercise these rights, please contact our privacy team at [email protected] with your request. We will respond within a reasonable timeframe.
7. Children’s Privacy
While our products are designed for children, our website is intended for use by adults. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected data from a child under 13 without parental consent, we will take steps to delete it promptly. Parents or guardians who believe their child has shared information with us may contact us at [email protected] to request removal.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.
9. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
Last Updated: August 19, 2025